“For little more than a year now, Modero has been taking care of our collectibles and unpaid invoices, mainly B2B, and the positive influence their efforts have on our cash flow position is already noticeable. It is easy to work with a party such as Modero who maintain similar standards of quality control as we do at Vinçotte. It is also comforting to know that they manage to find a solution to each situation without losing sight of our own reputation”
In a brief period Modero has achieved to create additional value to our international collection cases by working in close cooperation with our various European credit control centers in establishing a uniform approach to the collection procedure and offering ad hoc solutions when and where needed.
Our satisfaction is undoubtedly clear from the fact that we have been working closely together for over 20 years (starting in 1985). Research comparing the UZA to other teaching hospitals and general hospitals shows that the UZA obtains a very high score with regard to the effective collection of its claims. We are convinced that our enduring successful collaboration has been a defining factor in this.
Thanks to its friendly and welcoming staff, Modero Gerechtsdeurwaarders sees to the correct handling of assignments entrusted to them by combining efficiency and discretion.
Modero Gerechtsdeurwaarders is perfectly aligned with our values, especially on an international level, and which form the essence of their professional commitment: thoroughness, responsiveness, a knack for maintaining relations, and an impressive ability to analyze, listen and provide information.
Modero is in charge of the collection process for Scarlet from the moment that services to the customer have been finally terminated due to non-payment. It is extremely efficient that all communication in the collection process is centralized. The flexibility with which the IT systems of Scarlet and Modero were harmonized is an added advantage.
Our collaboration with Modero has always been smooth and punctual, with the required flexibility and transparency towards ZNA. Apart from obtaining good results and unloading our administration, the social approach of debtors stands out.
The City of Ghent is satisfied with its collaboration with Modero for the following reasons: the extent to which the office takes on board the objectives of the collection policy of the City of Ghent and strives to reach these, the willingness to investigate additional software developments, far-reaching flexibility, transparency with regard to files as well as on a financial level, strong and digitalized information management, strict compliance of the code of ethics, dispensing clear, structured and well-founded legal advice at short notice, be it general or with regard to specific files.
The coefficient of visible fraud is also in steady decline since the start of our collaboration. Furthermore, the degree of effective judicial collection for cases of fraud has risen to about 30 %, while the percentage of fare evasion has dropped dramatically in the past 5 years.
Vlaamse Vervoersmaatschappij - De Lijn, the Flemish Transport Company, is very happy with the collaboration with Modero. In this regard, we would like to refer to their great flexibility, maximum punctuality and correctness in the performance of their task, enduring full transparence on all levels, strong digitalized information management and a strict compliance with the ethical code and company values.