As judicial officers, our actions during the legal phase are limited to the boundaries of the legal district. Outside of this district, we need to entrust your case to a colleague. Solvency tests are also best performed by a judicial officer from the area. Modero embraces this local knowledge and involvement and ensures that the network’s expertise is utilised.
THE SAME QUALITY EVERYWHERE IN BELGIUM
As we wanted to offer quality guarantees, we went looking for partners in Belgium who shared our vision & mission statement and values & method. This is how the Modero Network was created. All judicial officers in this network have subscribed to the Modero Charter. The close cooperation between all of these partners, combined with the central control of case files by our in-house IT department, means that cases are handled more quickly and more efficiently.
SPECIALISED, HIGHLY QUALIFIED EMPLOYEES
Our team consists of numerous specialists, in various areas. In this way, we can put an experienced and competent member of staff in charge of your case, even when dealing with a very specific branch of the law: payment of maintenance allowances, real estate disputes, writs of summons... Our network has at least one legal specialist for each domain.
CENTRAL CONTROL | YOUR CASE FILES ARE ALWAYS UP-TO-DATE
Regardless of which Modero Judicial Officers is handling your case at any given time, your case file will always be up-to-date. All changes to a case file are systematically fed back to a central server. Clients have access to this central server via our web application for consulting your case file online. The web application also allows customers to review their file online. Wherever in Belgium your case is being handled, its current status can be consulted at all times.
LOCALLY EMBEDDED | PERSONAL CONTACT
Every customer whose file is handled at Modero can pay their debt at the contact desk of each office with which we have a formal cooperation agreement. This reduces transport costs for customers, lowers any thresholds to seek contact and allows for a personal approach.