Did you receive a letter from our office? Then you must have a number of questions. Questions about your creditor, about the procedure involved, the costs, risks, but maybe also about our agency and the way we work. You can find an answer to all of these questions here.
WHERE CAN YOU FIND WHICH INFORMATION?
The above menu bar shows four options:
ABOUT US: Here you can find all of the information you need about our agency and our methods.
QUESTIONS & ANSWERS: Here we discuss all of your questions related to the procedure. You can read what you can do in various situations and what the risks are if you do nothing. You can read how you can make a payment, how you can inform us that you dispute the claim and even how you can request a payment plan.
USEFUL LINKS: Here you will find links to other websites that may be useful if you want more information about legal, social or financial support.
CONTACT US: We are always ready to answer your questions. We can be contacted by telephone, email, by letter and in person. Here you can read how to contact us.
REVIEW YOUR FILE ONLINE
Every letter from our agency contains a unique username and file number. Enter that data into the MY FILE section, at the top right on this page. You will then get to see a detailed overview of your file.