I want to work with Modero

In our search for a partner who could take care of the entire process — from the first reminder to recovery — in a professional and human way, we came to Modero. And that turned out to be a hit.

We've been relying on their services for two years now, and the result is clearly noticeable: unpaid invoices are collected more quickly, which has a positive effect on our cash flow.
What really makes the difference for us is the combination of their expertise and the smart tools they offer. Patients can easily access their file and pay online immediately — quickly, transparently and easily.

Modero is more than just a debt collection partner: it is a team that thinks along, supports and is always there. The collaboration is smooth and pleasant, every day.

The province of Antwerp is satisfied with the cooperation with Modero Bailiffs. Since the start of the cooperation in 2017, both tax and non-tax claims have responded to the province's request to collect ethically. Modero takes into account that the costs that are incurred are commensurate with the chance that the funds can actually be recovered. In addition, they have an eye for the financially weak in our province, but are strict about those who can but do not want to pay. The files can be monitored very closely via the bailiff's ICT web application, which provides a complete overview of each concrete file in real time. We receive few or no complaints from our debtors about how Modero deals with them.

“As a lawyer, I know better than anyone the importance of a good bailiff. In Modero, we have found the bailiff's office that also guarantees our vision, mission and values: quality, uniqueness, integrity, accessibility, innovation, customized services and transparent personal communication. Thanks to Modero Brussels, I save time and can do my job. I don't have to worry about useless reminders, emails asking for updates... I'm being kept up to date. The client is satisfied, and so am I. In short: Modero fulfills its social role as a bailiff in a multifaceted way, which makes the profession “more human”.”

The Flemish Transport Company - De Lijn is extremely satisfied with the cooperation with Modero Bailiffs. In this regard, reference can be made to: a very high level of flexibility, maximum punctuality and correctness in implementation, continuous full transparency in all areas, an efficient computerized management system and strict adherence to deontology and own business values.

The coefficient of visible fraud has also been declining steadily since the start of our cooperation. In addition, the legal collection rate of fraud cases has also increased by around 30%, while the percentage of black drivers has fallen significantly in the last 5 years.

The cooperation is correct and punctual, with the necessary flexibility and transparency towards ZNA. In addition to the results achieved and the administrative relief, the social approach to defaulters is particularly striking.

Our satisfaction is undoubtedly evident from the fact that this close cooperation has been going on for more than 20 years (since 1985). In addition, comparative research with other university hospitals and general hospitals shows that the UZA scores very well when it comes to the effective collection of its claims. Without a doubt, years of good cooperation contribute to this success.