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I have questions about my file

I have questions about my file

Do you want to know the status of your file or do you have specific questions about how to handle it? You can find the answer here. Check out our FAQ, or ask Eddie (our digital buddy) your question.

Need a bailiff?
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Collection of unpaid invoices
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FAQs

How do I contact Modero about my file?

Where do I find my file number and contact person?

Can I view my file myself?

Questions & Answers

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What can Modero's mediation service do for me?

Can I make a personal appointment to discuss my situation?

How can I report a change, such as a change of address or new contact details?

Can I let someone else view and manage my file?

Can I view my file myself?

I can't find my file number, what now?

How do I contact Modero about my file?

Can I get a copy of the invoices?

I have several files with Modero. Can I combine them into one arrangement?

Where do I find my file number and contact person?

Hey I'm Eddie, ask me your questions
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Misunderstood something?

What is a subpoena? Why do people talk about a “registered letter”? And what is a bailiff? Because clarity is important to Modero, we provide a brief overview of the most important terms.

Glossary

Do you have another question?

Are you still having ambiguities? Then check out the list of all questions. Can't you find the answer there? Get in touch.

Other questions
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