Question & Answer
Here you can find the answers to your questions. Easily divided into six categories
I received a letter
Do you not know why you received mail from Modero, do you not understand or disagree with the message? We'll help you out. Check out our FAQ, or ask Eddie (our digital buddy).
I have questions about my file
Do you want to know the status of your file or do you have specific questions about how to handle it? You can find the answer here. Check out our FAQ, or ask Eddie (our digital buddy) your question.
I want to pay
You want and can pay, but you have questions about, for example, the amount, the payment options or how the processing works. You can find the answer here. Check out our FAQ, or ask Eddie (our digital buddy).
I can't pay
Do you want to pay, but are you currently struggling financially? Know that there are always solutions. Check out our FAQ, or ask Eddie (our digital buddy) your question.
I want to work with Modero
Are you looking for a reliable partner with legal expertise and a human approach? Below, we answer the most common questions about collaborating with Modero. Learn how Modero supports individuals, companies, governments and organizations and how you can work with us.
I have another question
Did you not find an answer to your question? First, take a look at our FAQ below, where you will find information on a wide range of topics, from attachment to complaint handling. If you don't have a match here, ask our digital buddy Eddie or contact us directly.
