Can I defer a payment?

Yes, that is possible in some cases. It depends on your file and the phase it's in. A delay is therefore never guaranteed.

It is important that you notify us in time as soon as you notice that a payment is becoming difficult. The sooner you report this, the greater the chance that a solution is still possible.

How does a delay work?

Explain clearly why you are unable to keep the payment or appointment. We often have to submit this information to the creditor, who in many cases must agree to a change in the arrangement. We also look at whether it is a one-off problem or a structural change in your financial situation.

What if it's more common?

If you find yourself repeatedly having trouble meeting payments, it's better to request an installment plan or review an existing plan. This way, you avoid having to ask for a delay over and over again.

Tip: Do you want to postpone a payment or an appointment? Contact Modero. It is important that you contact Modero in time as soon as you notice that a payment is becoming difficult. The sooner you report this, the more options there are to find a solution.